Songtive, Inc. ("Songtive", "Songtive SIA" or "SIA Songtive") is the producer and owner of Piano Companion, ChordIQ, Songtive and Songtive subservices (collectively referred to here as the/our "Software" or the/our "Services"), which are collaborative web and mobile based music applications. We take the private nature of your personal information very seriously, and are committed to protecting it. To do that, we've set up procedures to ensure that your information is handled responsibly and in accordance with applicable data protection and privacy laws. We're grateful for your trust, and we'll act that way. This privacy policy describes what information we collect when you visit our Services, how we use that information, and what choices we offer you to access, update, and control it. This version of the policy is effective as of May 25, 2018. By using and registering with Songtive, you are consenting to the use of your personal information in the manner set out in this Privacy Policy.
We collect several different types of information for various purposes to provide and improve our Service to you.
Personal Data. While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
You do not need to provide us any information when visiting the site. The only time we collect information from you is when you register for an account. What information you provide publicly on our site is your useraname and avatar. There is some information we collect upon visiting Songtive. This data is collected via cookies and Google analytics. We collect the ip address from the device you visit the site on:
We use traffic log cookies to identify which pages are being used. This enables us to view data about web page traffic and improve our site for you. You can refuse to accept cookies by enabling the setting on your computer. If you decide on to do so you may be unable to access bound components of our web site. Our advertisers may use cookies over that we have no management. Your email address will be used to send you newsletters and email notifications for uploads and follows. To unsubscribe from newsletters and email notifications email us at privacy@songtive.com.
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data").
This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Songtive uses the collected data for various purposes:
If you are from the European Economic Area (EEA), Songtive legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
Songtive may process your Personal Data because:
Songtive will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Songtive will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.
Songtive will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Business Transaction. If Songtive is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Disclosure for Law Enforcement. Under certain circumstances, Songtive may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements. Songtive may disclose your Personal Data in the good faith belief that such action is necessary to:
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Songtive aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
You can edit your Songtive account information at any time. In certain circumstances, you have the following data protection rights:
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics and Amplitude
Google Analytics and Amplitude are web analytics services that tracks and report website traffic. They use the data collected to track and monitor the use of our Service. For Google Analytics,this data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.
Google AdSense DoubleClick Cookie
Google, as a third party vendor, uses cookies to serve ads on our Service. Google's use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Service or other websites on the Internet.
You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page: http://www.google.com/ads/preferences/
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Songtive does not target anyone under the age of 13 ("Children") for use of our Service.
We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
All information is collected, stored and used in accordance with our Privacy Policy. Read below to ensure you understand how our privacy policy works. By accepting our Terms of Use and using Songtive you also accept the terms of the Privacy Policy. When you register with Songtive you will need one of Social Networks account: Facebook, Google+, Twitter. It is your responsibility to keep all of your registration data up to date. All registration information provided falls under the terms set forth in the Songtive Privacy Policy.
We will not share your personal information with any third party, unless you have opted to connect your account with a third party website. We will not permit any third parties to contact you directly on an unsolicited basis in relation to their own products or services You can control access to other services and applications to which you have connected your account to Songtive.
Songtive allows you to sign up and log in using your Facebook, Google+, Twitter accounts (Social Account). If you register with Social Account, Social Account provider will confirm that you give permission to share particular information from your Social Account with Songtive. This information is collected by Social Account provider and is provided to us under the terms of Social Account privder's privacy policy. We do not share this information and it only used to identify you in our Platform. You are in control of what we receive from Social Account provider using the privacy settings in your Social Account.
If you are concerned about how your information is collected or used you need to occasionally check on our Privacy Policy. If you have any other concerns not mentioned in the Policy, please contact us using our support email which is privacy@songtive.com If you choose to not provide your consent, or if you withdraw your authorization, you should not use the website as a registered user, since many of the website's features are based on users consent.
We may occasionally update this Privacy Policy. Modifications to our Privacy Policy will be available here on our Privacy Policy page.
If you have questions about this Privacy Policy or want to suggest changes to this Privacy Policy email us at privacy@songtive.com.